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When booking an appointment, a deposit equal to one hour of services is required. The remaining balance, if any, will be charged after our service is completed, during the checkout process. The deposit is non-refundable. If you “no-show” your appointment or do not cancel within 48 hours of our scheduled time, the deposit will serve as a cancellation fee. This policy helps protect our time together. Please be respectful—if you need to cancel or reschedule, just provide at least a 48-hour notice.

For the safety and comfort of all guests, if you are experiencing any illness or flu-like symptoms, please cancel or reschedule your appointment. We ask for open communication if you have been around someone who has been unwell or if you’ve recently traveled out of state/country. Your transparency helps us maintain a safe and relaxing environment.

At DOUX BB, we are committed to keeping our salon a safe, clean, and welcoming space for everyone. We continue to follow industry best practices, including enhanced sanitation procedures and ensuring a healthy environment. Your safety and comfort are our top priority!